Trebah continually works to ensure that all visitors, no matter what their ability, can gain the most from their visit and have the best possible access to our facilities and services.

If you would like to discuss access needs or would like to make a booking as or for a disabled person or carer, please call us on 01326 252200.

The Visitor Centre is fully accessible, on a single level and contains no steps. It is situated at the top of a valley garden that drops to a beach below.

Level Access

  • There is step-free access from the car park towards the Visitor Centre
  • The floor is concrete and level throughout the Visitor Centre, (including the Cafe, Gift Shop and Garden Shop, however these facilities are currently closed)
  • The Cafe has step-free access to an outside seating area
  • There is ample room between tables for wheelchairs, prams and pushchairs


  • We have a portable hearing loop available at the Entrance
  • Key staff in each department have disability awareness training


  • All areas are well and event lit
  • There are no glass screens that would impair lip reading
  • Perspex screens are temporarily in use


  • Low counters are provided at the Entrance Desk and in the Shops
  • A wheelchair is available within the Visitor Centre
  • Free access is given to a viewing area of the Garden Valley for those unable to use the pathways


  • In addition to male and female toilets, there is a wheelchair-accessible toilet with baby changing facilities
  • There are circular, step-free routes around the garden, although as a valley garden there are hills in places